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How mpo700 Handles Your Personal Data

At mpo700, we take your privacy seriously — this policy explains exactly what personal data we collect when you open an account, how we use it, and the…

Data Encrypted at RestNo Third-Party Sale of Your InfoAccount Data Accessible on RequestTouch 'n Go & GrabPay Transactions ProtectedPolicy Updated Transparently
mpo700 How mpo700 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us With Your Privacy Questions

If you have questions about how your personal data is used, wish to request access to your account data, or want to raise a concern about how we have handled your information, our support team is ready to help. We aim to respond to all privacy-related requests within five working days. You can reach us through any of the channels below.

Team online

Live Chat

Connect with our support team directly through the live chat window on mpo700.co. Available around the clock, this is the fastest route for data-access requests or urgent privacy concerns about your account.

Email Support

Send a detailed privacy request to our dedicated support email. Include your registered account username so we can locate your records promptly and respond within five working days.

Help Centre

Our Help Centre at mpo700.co houses written answers to common privacy questions — including how to download your data, update your contact details, or understand what information we hold on your account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We have built our data-handling processes around six core practices that cover every stage of your account's lifecycle — from first registration through to any request you make…

Encryption in Transit and at Rest

All data you submit — including payment details for Touch 'n Go, GrabPay, Boost dan FPX transactions — is encrypted…

Cookie Usage and Control

We use session cookies to keep you logged in and analytical cookies to understand how pages are used.

Account Security Practices

Your account password is hashed using a one-way algorithm — we cannot read it, only reset it.

Data Retention Policy

We retain account and transaction records for as long as required by applicable law and for a reasonable period after…

No Sale of Personal Data

We do not sell, rent or trade your personal information to any third party for their own marketing purposes.

Requesting Access or Changes

You can request a copy of the personal data we hold, ask us to correct inaccuracies, or submit a deletion…

Answers to Common Privacy Questions

Below are the privacy questions we hear most frequently from Malaysian account holders. If your question is not covered here, please reach out to our support team via live chat or email and we will respond within five working days.

We collect your name, email address, date of birth, contact number and payment-method identifiers such as your Touch 'n Go wallet reference. We also log device type and IP address at login to help detect unauthorised access to your account.

Payment transactions via GrabPay, Boost, Touch 'n Go and FPX are processed through encrypted channels. We store only the reference ID and transaction amount — full card or wallet credentials are never held on our servers after a transaction completes.

Yes. Submit a data-access request through live chat or email with your registered username. We will compile and deliver a summary of all personal data associated with your account within five working days of verifying your identity.

We retain your data for the period required by applicable law and for a reasonable window after closure to resolve any outstanding disputes. Once that period expires, your personal records are permanently deleted from our systems.

We share data only with payment processors needed to complete your deposits and withdrawals, fraud-prevention services that protect your account, and regulatory bodies when legally required. We do not share your data with advertisers or data brokers.

Contact our support team via live chat or email, quoting your username and describing the correction or deletion you need. We will verify your identity and action your request within five working days, confirming the outcome by email.

We use essential session cookies and optional analytical cookies. You can disable non-essential cookies in your browser settings at any time. Doing so will not prevent you from logging in, depositing funds or accessing the lobby on mpo700.co.