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Legal Terms, Privacy Practices and Your Account Rights

We built mpo700 around transparent policies so you understand exactly how your account data, payment details and activity logs are handled.

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mpo700 Legal Terms, Privacy Practices and Your Account Rights
CONTACT PATHS

Reach Our Policy and Data-Protection Team

If you have questions about how we collect, store, or share your information, or if you want to exercise your rights under our privacy framework, our support team is ready to help. Open the live chat for real-time answers, send an email for detailed requests, or browse the help desk for step-by-step guides on updating your profile, downloading your data, or closing your account.

Team online

Live Chat

Connect with a support agent in seconds through the chat icon in your lobby. Fastest way to ask about data access, account changes, or policy questions — agents are online daily and respond in under two minutes during peak hours.

Email Support

Send detailed requests or attach documents by email. We respond within 24 hours on weekdays and handle everything from data-export requests to account closure confirmations. Use this channel when you need a written record or have multiple questions.

Help Desk

Browse our policy library inside the help desk for articles on privacy settings, cookie management, data retention timelines, and user rights. Each guide includes screenshots and examples so you can make changes yourself before contacting support.

POLICY FRAMEWORK

How We Protect Your Data and Respect Your Choices

We designed our privacy and security practices to give you control while meeting the operational demands of a live platform.

Data We Collect

When you open an account we ask for your email, phone number, and payment details so we can verify your…

Cookies and Tracking

We use cookies to keep you logged in across sessions and to remember your language and lobby layout.

Payment Security

Payment details you enter for Touch 'n Go, GrabPay, Boost dan FPX deposits are encrypted end-to-end and processed by our…

Retention and Deletion

We keep your account data for the period required by financial and operational record-keeping rules, typically five years after your…

Access and Correction

You can view your profile, transaction history, and activity logs anytime inside your account.

Account Closure

You can close your account at any time by contacting support through live chat or email.

Privacy, Data Rights and Account Management

We collect your email, phone number, and payment details for identity verification and deposit processing. We also log your session activity — login times, game history, and transaction records — to maintain security and resolve disputes when they arise.

We retain your data for the period required by financial record-keeping rules, typically five years after your last transaction. Once that window closes we delete your information automatically unless a legal hold or unresolved dispute requires us to keep it longer.

Yes. Contact support through live chat or email and request a data export. We send you a file containing your profile, transaction history, game logs, and support messages within five business days. The export is delivered as a downloadable archive.

Log in to your account, open account settings, and update your contact details directly. Changes take effect immediately. If you cannot access settings or need help verifying the new contact, reach out to support and we will process the update within 48 hours.

We share data only with our payment partners — Touch 'n Go, GrabPay, Boost dan FPX processors — to complete deposits and withdrawals, and with service providers who help us run the platform under strict confidentiality agreements. We never sell your information to advertisers or unrelated companies.

Your payment credentials are encrypted end-to-end and processed by our payment partners. We store only a tokenised reference so you can repeat deposits without re-entering your details. We never see or store your full card number, PIN, or bank login.

Contact support through live chat or email and request account closure. We confirm your request, process any pending withdrawals, and schedule your data for deletion according to our retention rules. Closure is permanent and your account cannot be recovered once deleted.